Sprint Corporate Care: Sprint, **I've been a very big fan of yours sta...
Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman ~PatriciaLeming da novembre 27º, 2017
Background on ~PatriciaLeming's case
GetHuman: ~PatriciaLeming - can you tell our other Sprint Corporate Care customers when your case took place?
~PatriciaLeming: Yeah. It was afternoon, on novembre 21º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~PatriciaLeming a list of common Sprint Corporate Care problems)
~PatriciaLeming: "Update account information" was why I was trying to call.
~PatriciaLeming's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PatriciaLeming: Sprint, **I've been a very big fan of yours starting at the young age of ** with my very first phone being a blackberry. And being ** I believe I've bought over * phones from you. Today I am contacting you through social media because it seems to be the only way an individual can get a little respect, attention And true concern when it comes to a certain issue. My wife and I married in December and since November she switched plans from verizon to sprint. Since we all know that when you do that sprint promises to pay off the rest of your verizon or your previous services bill. So my wife and I gladly got a plan together with sprint. May I remind you this was back in November of ****. She has had many issues with the verizon bill situation that she signed away to sprint. In the beginning sprint employees asked her to get the remaining final bill from Verizon and so she went to Verizon and did so. She goes back to sprint with Verizon's final bill only to hear from sprint that it's not th
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~PatriciaLeming: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PatriciaLeming: I'd give them a three out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~PatriciaLeming: For that I would say two out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~PatriciaLeming: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~PatriciaLeming taken from his Sprint Corporate Care customer service problem that occurred on novembre 21º, 2017.