HTC: great service and very knowledgeable, waited le...

Una recensione del cliente HTC da parte dell'utente GetHuman GetHuman-317513 da novembre 26º, 2017

Background on GetHuman-317513's case

GetHuman: GetHuman-317513 - can you tell our other HTC customers when your case took place?
GetHuman-317513: Yup. It was evening, on novembre 18º.
GetHuman: Did you reach out to HTC, and if so, how?
GetHuman-317513: I used the 866-449-8358 number I found for on the GetHuman HTC customer phone number page I was on: HTC Customer Service Phone Number
GetHuman: And which of these common HTC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-317513 a list of common HTC problems)
GetHuman-317513: "Unlock my device" was why I was trying to call.

GetHuman-317513's review of HTC customer service

GetHuman: So how would you sum up your experience for GetHuman's HTC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-317513: great service and very knowledgeable, waited less than a minute and problem solved immediately. Awesome!
GetHuman: Let's quantify your experience contacting HTC. On a scale of 1 to 5, how easy is it go get help on a HTC problem?
GetHuman-317513: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-317513: I'd give them a four out of five on communication.
GetHuman: And what about HTC's ability to quickly and effectively address your problem?
GetHuman-317513: For that I would say five out of five.
GetHuman: And finally- any advice for other HTC customers?
GetHuman-317513: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per HTC sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-317513 taken from his HTC customer service problem that occurred on novembre 18º, 2017.


3.18 of 5 stars | 55 reviews

GetHuman-317513's HTC Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like HTC, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with HTC in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!