HTC: This was by far the BEST customer service I hav...
Una recensione del cliente HTC da parte dell'utente GetHuman ~Texas Girl da novembre 25º, 2017
Background on ~Texas Girl's case
GetHuman: ~Texas Girl - can you tell our other HTC customers when your case took place?
~Texas Girl: Yeah. It was afternoon, on novembre 23º.
GetHuman: Did you reach out to HTC, and if so, how?
GetHuman: And which of these common HTC customer issues best describes the reason you wanted to talk to them?
(Shows ~Texas Girl a list of common HTC problems)
~Texas Girl: "Where to buy" was why I was trying to call.
~Texas Girl's review of HTC customer service
GetHuman: So how would you sum up your experience for GetHuman's HTC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Texas Girl: This was by far the BEST customer service I have ever experienced. The agent actually could speak English and I could understand him. He was incredibly polite, knowledgeable, and very helpful. Thank you for a nice experience.
GetHuman: Let's quantify your experience contacting HTC. On a scale of 1 to 5, how easy is it go get help on a HTC problem?
~Texas Girl: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Texas Girl: I'd give them a five out of five on communication.
GetHuman: And what about HTC's ability to quickly and effectively address your problem?
~Texas Girl: For that I would say two out of five.
GetHuman: And finally- any advice for other HTC customers?
~Texas Girl: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per HTC sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Texas Girl taken from his HTC customer service problem that occurred on novembre 23º, 2017.