HTC: Exelent support. American on the other side. Ab...

Una recensione del cliente HTC da parte dell'utente GetHuman ~None given da novembre 21º, 2017

Background on ~None given's case

GetHuman: ~None given - can you tell our other HTC customers when your case took place?
~None given: Yes. It was afternoon, on novembre 17º.
GetHuman: Did you reach out to HTC, and if so, how?
~None given: I used the 866-449-8358 number I found for on the GetHuman HTC customer phone number page I was on: HTC Customer Service Phone Number
GetHuman: And which of these common HTC customer issues best describes the reason you wanted to talk to them?
(Shows ~None given a list of common HTC problems)
~None given: "Complaint" was why I was trying to call.

~None given's review of HTC customer service

GetHuman: So how would you sum up your experience for GetHuman's HTC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~None given: Exelent support. American on the other side. Above and behind service. Long story short, HTC One m* was replaced due to bad camera. Even with fact that I had rooted, unlocked the boot loader, s-off the security, and the had run out. I ended up getting the handset replaced with a friendly reminder not to do all that to the phone again.
GetHuman: Let's quantify your experience contacting HTC. On a scale of 1 to 5, how easy is it go get help on a HTC problem?
~None given: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~None given: I'd give them a one out of five on communication.
GetHuman: And what about HTC's ability to quickly and effectively address your problem?
~None given: For that I would say four out of five.
GetHuman: And finally- any advice for other HTC customers?
~None given: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per HTC sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~None given taken from his HTC customer service problem that occurred on novembre 17º, 2017.


3.18 of 5 stars | 55 reviews

~None given's HTC Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like HTC, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with HTC in any way.

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