UPS: Your phone number didn't help--just gave me num...
Una recensione del cliente UPS da parte dell'utente GetHuman ~david blye da novembre 14º, 2017
Background on ~david blye's case
GetHuman: ~david blye - can you tell our other UPS customers when your case took place?
~david blye: Yeah. It was middle of the night, on novembre 6º.
GetHuman: Did you reach out to UPS, and if so, how?
GetHuman: And which of these common UPS customer issues best describes the reason you wanted to talk to them?
(Shows ~david blye a list of common UPS problems)
~david blye: "Track item" was why I was trying to call.
~david blye's review of UPS customer service
GetHuman: So how would you sum up your experience for GetHuman's UPS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~david blye: Your phone number didn't help--just gave me numbers to press. Goggle got me back to this number, but to press "*"
GetHuman: Let's quantify your experience contacting UPS. On a scale of 1 to 5, how easy is it go get help on a UPS problem?
~david blye: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~david blye: I'd give them a four out of five on communication.
GetHuman: And what about UPS's ability to quickly and effectively address your problem?
~david blye: For that I would say five out of five.
GetHuman: And finally- any advice for other UPS customers?
~david blye: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per UPS sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~david blye taken from his UPS customer service problem that occurred on novembre 6º, 2017.