UPS: Your phone number didn't help--just gave me num...

Una recensione del cliente UPS da parte dell'utente GetHuman ~david blye da novembre 14º, 2017

Background on ~david blye's case

GetHuman: ~david blye - can you tell our other UPS customers when your case took place?
~david blye: Yeah. It was middle of the night, on novembre 6º.
GetHuman: Did you reach out to UPS, and if so, how?
~david blye: I used the 800-742-5877 number I found for on the GetHuman UPS customer phone number page I was on: UPS Customer Service Phone Number
GetHuman: And which of these common UPS customer issues best describes the reason you wanted to talk to them?
(Shows ~david blye a list of common UPS problems)
~david blye: "Track item" was why I was trying to call.

~david blye's review of UPS customer service

GetHuman: So how would you sum up your experience for GetHuman's UPS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~david blye: Your phone number didn't help--just gave me numbers to press. Goggle got me back to this number, but to press "*"
GetHuman: Let's quantify your experience contacting UPS. On a scale of 1 to 5, how easy is it go get help on a UPS problem?
~david blye: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~david blye: I'd give them a four out of five on communication.
GetHuman: And what about UPS's ability to quickly and effectively address your problem?
~david blye: For that I would say five out of five.
GetHuman: And finally- any advice for other UPS customers?
~david blye: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per UPS sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~david blye taken from his UPS customer service problem that occurred on novembre 6º, 2017.


2.56 of 5 stars | 201 reviews

~david blye's UPS Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like UPS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with UPS in any way.

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