Sprint Corporate Care: Lied to and deceived
Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman GetHuman-aspen33 da novembre 29º, 2017
Background on GetHuman-aspen33's case
GetHuman: GetHuman-aspen33 - can you tell our other Sprint Corporate Care customers when your case took place?
GetHuman-aspen33: Sure. It was morning, on novembre 28º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-aspen33 a list of common Sprint Corporate Care problems)
GetHuman-aspen33: "Lower my bill" was why I was trying to call.
GetHuman-aspen33's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-aspen33: Lied to and deceived
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-aspen33: I've been a Sprint customer for YEARS and I'm so angry I could just spit! I've been raked over the coals several times. I have the LG G* phone which I love but just a week or two later the price of that phone dropped by $***! Why wasn't I told to wait to get that phone? Because it's all about greed that's why. They only care about their commissions or whatever reward they get for selling a phone*equipment. Additionally I was sold a home phone which was supposed to 'lower' my mobile bill AND I was told I could cancel the home phone at any time which was an out and out lie. I can't wait until my stupid contract is up with Sprint because I'm leaving and NEVER coming back! Liars! Liars! Liars!
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
GetHuman-aspen33: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-aspen33: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
GetHuman-aspen33: For that I would say four out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
GetHuman-aspen33: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-aspen33 taken from his Sprint Corporate Care customer service problem that occurred on novembre 28º, 2017.