Sprint Corporate Care: I would like to compliment the employees of you...
Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman GetHuman-ajfkdem da novembre 30º, 2017
Background on GetHuman-ajfkdem's case
GetHuman: GetHuman-ajfkdem - can you tell our other Sprint Corporate Care customers when your case took place?
GetHuman-ajfkdem: Yes I can. It was morning, on novembre 23º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ajfkdem a list of common Sprint Corporate Care problems)
GetHuman-ajfkdem: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-ajfkdem's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ajfkdem: I would like to compliment the employees of your Altus, Ok store.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/23/17?
GetHuman-ajfkdem: After contacting your toll free number about obtaining Sprint service, we went to the Altus, Ok store. After explaining what we wanted there, your employee got on the computer to do some research for getting us service. Lo and behold, sprint doesn't cover Cordell, Ok, where we live, and he explained that to us. Your employee could have ignored that and set us up with a plan for us and left us holding the bag when our phones didn't work later, leaving us with very expensive phones that were useless to us. He didn't. Believe me, with most of the people I have had the displeasure of meeting at other wireless companies, would have screwed us, BIG TIME! Just want you to know that I appreciate what your employee did, and appreciate even more, what he DIDN'T do to us. It would have helped if the toll free Number employee had checked out availability before we drove ** miles, but the "face to face" guy in Altus saved our day.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
GetHuman-ajfkdem: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ajfkdem: I'd give them a five out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
GetHuman-ajfkdem: For that I would say four out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
GetHuman-ajfkdem: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ajfkdem taken from his Sprint Corporate Care customer service problem that occurred on novembre 23º, 2017.