Sprint Corporate Care: I cancelled my service on Sep. ** due to switch...
Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman ~bilbo0316 da novembre 24º, 2017
Background on ~bilbo0316's case
GetHuman: ~bilbo0316 - can you tell our other Sprint Corporate Care customers when your case took place?
~bilbo0316: Sure. It was afternoon, on novembre 19º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~bilbo0316 a list of common Sprint Corporate Care problems)
~bilbo0316: "Technical support" was why I was trying to call.
~bilbo0316's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bilbo0316: I cancelled my service on Sep. ** due to switching companies. Sprint is billing me for the entire month of October because apparently T-Mobile initiated the cancellation even though I personally called the next day to be sure my service was cancelled. Sprint's billing system is so messed up! I am being told that they can't do anything about it therefore I should just pay for the entire month. How terrible is that!!! I will never go to back to Sprint.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~bilbo0316: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bilbo0316: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~bilbo0316: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~bilbo0316: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~bilbo0316 taken from his Sprint Corporate Care customer service problem that occurred on novembre 19º, 2017.