Sprint Corporate Care: Excellent Customer Service

Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman GetHuman15195 da dicembre 4º, 2017

Background on GetHuman15195's case

GetHuman: GetHuman15195 - can you tell our other Sprint Corporate Care customers when your case took place?
GetHuman15195: Sure. It was afternoon, on dicembre 2º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman15195: I used the 800-369-5400 number I found for on the GetHuman Sprint Corporate Care customer phone number page I was on: Sprint Corporate Care Customer Service Phone Number
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman15195 a list of common Sprint Corporate Care problems)
GetHuman15195: "Account Access" was why I was trying to call.

GetHuman15195's review of Sprint Corporate Care customer service

GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman15195: Excellent Customer Service
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman15195: Hello*My name is Rebecca Fuller. I was a Sprint customer from the ****'s.*For personal family reasons I transfered to a different provider. I am believing I will be helping my family for a short time and plan to return to Sprint when possible.*Regardless I would like to take a moment to recognize three employees. Two were on the phone the other was at one of your stores in Tempe Arizona.*For various reasons this transfer process took several hours on three different days. Nontheless, each individual was immensly helpful and supportive of my trials. *A special recognition to Andrew G. Store* **** Tempe ***-***-****.*This employee was deligent. He perservered when working to resolve issues with Apple. He spent over an hour with an agent, then worked with another supervisor on the phone until things were resolved. Throughout this time he stayed composed and never faultered focusing on the solutions and NOT the problems. I was very impressed. In fact everyone at this store was extremely professional. He was a pleasure in an unplesurable situation.***Additional phone support to:*Roy I***********Sierra I************Thank You Sprint!*Sincerely,*Rebecca F.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
GetHuman15195: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman15195: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
GetHuman15195: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
GetHuman15195: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman15195 taken from his Sprint Corporate Care customer service problem that occurred on dicembre 2º, 2017.

Sprint Corporate Care

1.54 of 5 stars | 394 reviews

GetHuman15195's Sprint Corporate Care Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Sprint Corporate Care, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Sprint Corporate Care in any way.

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