Metro PCS: This is the worst phone carrier ever and I will...

Una recensione del cliente Metro PCS da parte dell'utente GetHuman GetHuman-436647 da novembre 27º, 2017

Background on GetHuman-436647's case

GetHuman: GetHuman-436647 - can you tell our other Metro PCS customers when your case took place?
GetHuman-436647: Yeah. It was middle of the night, on novembre 19º.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman-436647: I used the 888-863-8768 number I found for on the GetHuman Metro PCS customer phone number page I was on: Metro PCS Customer Service Phone Number
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-436647 a list of common Metro PCS problems)
GetHuman-436647: "Change plan" was why I was trying to call.

GetHuman-436647's review of Metro PCS customer service

GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-436647: This is the worst phone carrier ever and I will be contacting corporate. They took my pymt never posted it and I have proof they said they were going to help me out a instead they hung up on me and trust and believe they will be hearing from my attorney. These people are no speaking Americans and are worthless... no one there knows what they r doing. But again I got proof and they will pay for this as they have taken my $ and now there is nothing left to feed these three kids. I'm on disability and pay my bills like others who don't out there in this world and then u gonna tell me u didn't do it.. you will see and I will win... after this I will remove myself from your company...
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
GetHuman-436647: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-436647: I'd give them a three out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
GetHuman-436647: For that I would say one out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
GetHuman-436647: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Metro PCS sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-436647 taken from his Metro PCS customer service problem that occurred on novembre 19º, 2017.

Metro PCS

1.92 of 5 stars | 475 reviews

GetHuman-436647's Metro PCS Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Metro PCS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Metro PCS in any way.

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