Metro PCS: The agency couldn't help me with my situation I...
Una recensione del cliente Metro PCS da parte dell'utente GetHuman ~Jeanette da novembre 25º, 2017
Background on ~Jeanette 's case
GetHuman: ~Jeanette - can you tell our other Metro PCS customers when your case took place?
~Jeanette : Yeah. It was evening, on novembre 18º.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~Jeanette a list of common Metro PCS problems)
~Jeanette : "Lost or Stolen Phone" was why I was trying to call.
~Jeanette 's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jeanette : The agency couldn't help me with my situation I ordered a replacement phone the *st person tells me they probably don't have it in stock then she transferred me to another person saying I should receive it today meanwhile I should of received it within the next day as they promised
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~Jeanette : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jeanette : I'd give them a two out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~Jeanette : For that I would say five out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~Jeanette : Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Metro PCS sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Jeanette taken from his Metro PCS customer service problem that occurred on novembre 18º, 2017.