Metro PCS: The unlock code process is designed to be a fru...

Una recensione del cliente Metro PCS da parte dell'utente GetHuman ~metropcs earns no six sigma da novembre 27º, 2017

Background on ~metropcs earns no six sigma's case

GetHuman: ~metropcs earns no six sigma - can you tell our other Metro PCS customers when your case took place?
~metropcs earns no six sigma: Sure. It was afternoon, on novembre 17º.
GetHuman: Did you reach out to Metro PCS, and if so, how?
~metropcs earns no six sigma: I used the 888-863-8768 number I found for on the GetHuman Metro PCS customer phone number page I was on: Metro PCS Customer Service Phone Number
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~metropcs earns no six sigma a list of common Metro PCS problems)
~metropcs earns no six sigma: "Technical support" was why I was trying to call.

~metropcs earns no six sigma's review of Metro PCS customer service

GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~metropcs earns no six sigma: The unlock code process is designed to be a frustrating, aggravating one. Perhaps metopcs end game is to ensure that no device ever used through them finds its way to another network. It is totally a run around. Yesterday with phone in hand we went to * metroocs stores. The recommended option was "ebay" at the first. At the second, an *-**** that recommended a visit to a corporate store since they could not help after over ** minutes on the phone!!! The *rd store, even with the codes in hand that were requested could not proceed cause they needed yet another piece of data, previously in requested! Probably highly likely that the FTC may be building a case against them. I am going to look into that and out our experience in the mix too.
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~metropcs earns no six sigma: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~metropcs earns no six sigma: I'd give them a two out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~metropcs earns no six sigma: For that I would say five out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~metropcs earns no six sigma: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Metro PCS sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~metropcs earns no six sigma taken from his Metro PCS customer service problem that occurred on novembre 17º, 2017.

Metro PCS

1.92 of 5 stars | 475 reviews

~metropcs earns no six sigma's Metro PCS Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Metro PCS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Metro PCS in any way.

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