Metro PCS: Called from overseas. Was around * AM in the U...
Una recensione del cliente Metro PCS da parte dell'utente GetHuman ~marcaroni da novembre 26º, 2017
Background on ~marcaroni's case
GetHuman: ~marcaroni - can you tell our other Metro PCS customers when your case took place?
~marcaroni: Sure. It was afternoon, on novembre 24º.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~marcaroni a list of common Metro PCS problems)
~marcaroni: "Billing" was why I was trying to call.
~marcaroni's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~marcaroni: Called from overseas. Was around * AM in the U.S. Listened to a bit of their automated message, then tried saying "customer service" a few times and by the third time was immediately transferred to one of their agents.
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~marcaroni: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~marcaroni: I'd give them a four out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~marcaroni: For that I would say three out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~marcaroni: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Metro PCS sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~marcaroni taken from his Metro PCS customer service problem that occurred on novembre 24º, 2017.