Metro PCS: They change my fees w*out prior notice ,call cu...

Una recensione del cliente Metro PCS da parte dell'utente GetHuman ~loren estrada da novembre 27º, 2017

Background on ~loren estrada's case

GetHuman: ~loren estrada - can you tell our other Metro PCS customers when your case took place?
~loren estrada: Yup. It was late at night, on novembre 21º.
GetHuman: Did you reach out to Metro PCS, and if so, how?
~loren estrada: I used the 888-863-8768 number I found for on the GetHuman Metro PCS customer phone number page I was on: Metro PCS Customer Service Phone Number
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~loren estrada a list of common Metro PCS problems)
~loren estrada: "Transfer Service" was why I was trying to call.

~loren estrada's review of Metro PCS customer service

GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~loren estrada: They change my fees w*out prior notice ,call customer service * times,*put on hold,and no fix my problem been a customer for over * years,time to change to a different co,bad very bad.
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~loren estrada: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~loren estrada: I'd give them a five out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~loren estrada: For that I would say two out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~loren estrada: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Metro PCS sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~loren estrada taken from his Metro PCS customer service problem that occurred on novembre 21º, 2017.

Metro PCS

1.92 of 5 stars | 475 reviews

~loren estrada's Metro PCS Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Metro PCS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Metro PCS in any way.

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