Metro PCS: All I ever got was that stupid recording which...

Una recensione del cliente Metro PCS da parte dell'utente GetHuman ~Mary Luckritz da novembre 23º, 2017

Background on ~Mary Luckritz's case

GetHuman: ~Mary Luckritz - can you tell our other Metro PCS customers when your case took place?
~Mary Luckritz: Sure. It was morning, on novembre 20º.
GetHuman: Did you reach out to Metro PCS, and if so, how?
~Mary Luckritz: I used the 888-863-8768 number I found for on the GetHuman Metro PCS customer phone number page I was on: Metro PCS Customer Service Phone Number
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~Mary Luckritz a list of common Metro PCS problems)
~Mary Luckritz: "Change plan" was why I was trying to call.

~Mary Luckritz's review of Metro PCS customer service

GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mary Luckritz: All I ever got was that stupid recording which doesn't help anyone! I can't dial any calls outside of my *** area code. If that is all the service I'm going to get from you I won't pay my bill tomorrow and I will re-sign up with AT&T or T-Mobile. Either one is better than your non-service.
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~Mary Luckritz: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mary Luckritz: I'd give them a one out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~Mary Luckritz: For that I would say three out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~Mary Luckritz: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Metro PCS sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Mary Luckritz taken from his Metro PCS customer service problem that occurred on novembre 20º, 2017.

Metro PCS

1.92 of 5 stars | 475 reviews

~Mary Luckritz's Metro PCS Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Metro PCS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Metro PCS in any way.

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