We have been with Liberty Mutual for several ye...
Una recensione del cliente Liberty Mutual da parte dell'utente GetHuman ~BevD086 da ottobre 30º, 2017
Background on ~BevD086's case
GetHuman: ~BevD086 - can you tell our other Liberty Mutual customers when your case took place?
~BevD086: Yup. It was afternoon, on ottobre 28º.
GetHuman: Did you reach out to Liberty Mutual, and if so, how?
GetHuman: And which of these common Liberty Mutual customer issues best describes the reason you wanted to talk to them?
(Shows ~BevD086 a list of common Liberty Mutual problems)
~BevD086: "Update account information" was why I was trying to call.
~BevD086's review of Liberty Mutual customer service
GetHuman: So how would you sum up your experience for GetHuman's Liberty Mutual customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BevD086: We have been with Liberty Mutual for several years now, auto insurance and home owners insurance. Their customer service is beyond outstanding and we wouldn't think of changing insurance companies. There is no wait time and you can tell that their employees like their jobs. I go out of my way to recommend this company to anyone inquiring about insurance.
GetHuman: Let's quantify your experience contacting Liberty Mutual. On a scale of 1 to 5, how easy is it go get help on a Liberty Mutual problem?
~BevD086: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BevD086: I'd give them a four out of five on communication.
GetHuman: And what about Liberty Mutual's ability to quickly and effectively address your problem?
~BevD086: For that I would say five out of five.
GetHuman: And finally- any advice for other Liberty Mutual customers?
~BevD086: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Liberty Mutual sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~BevD086 taken from his Liberty Mutual customer service problem that occurred on ottobre 28º, 2017.