Hughesnet is horrible. They can not explain the...

Una recensione del cliente Hughesnet da parte dell'utente GetHuman ~dislike to hughesnet da novembre 5º, 2017

Background on ~dislike to hughesnet's case

GetHuman: ~dislike to hughesnet - can you tell our other Hughesnet customers when your case took place?
~dislike to hughesnet: Sure. It was middle of the night, on ottobre 30º.
GetHuman: Did you reach out to Hughesnet, and if so, how?
~dislike to hughesnet: I used the 866-482-1777 number I found for on the GetHuman Hughesnet customer phone number page I was on: Hughesnet Customer Service Phone Number
GetHuman: And which of these common Hughesnet customer issues best describes the reason you wanted to talk to them?
(Shows ~dislike to hughesnet a list of common Hughesnet problems)
~dislike to hughesnet: "Lower My Bill" was why I was trying to call.

~dislike to hughesnet's review of Hughesnet customer service

GetHuman: So how would you sum up your experience for GetHuman's Hughesnet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dislike to hughesnet: Hughesnet is horrible. They can not explain the slow connection speed when I used my internet only once in ** days, but the minute I tried to watch a Netflix movie they said I had exceeded fair use and reduced my connection to an extremely slow speed. I would not recommend this service to anyone.
GetHuman: Let's quantify your experience contacting Hughesnet. On a scale of 1 to 5, how easy is it go get help on a Hughesnet problem?
~dislike to hughesnet: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dislike to hughesnet: I'd give them a five out of five on communication.
GetHuman: And what about Hughesnet's ability to quickly and effectively address your problem?
~dislike to hughesnet: For that I would say one out of five.
GetHuman: And finally- any advice for other Hughesnet customers?
~dislike to hughesnet: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Hughesnet sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~dislike to hughesnet taken from his Hughesnet customer service problem that occurred on ottobre 30º, 2017.

Hughesnet

2.56 of 5 stars | 132 reviews

~dislike to hughesnet's Hughesnet Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Hughesnet, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Hughesnet in any way.

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