HomeAway.com: HomeAway is the WORST service since creation...

Una recensione del cliente HomeAway.com da parte dell'utente GetHuman ~Anderson da novembre 22º, 2017

Background on ~Anderson's case

GetHuman: ~Anderson - can you tell our other HomeAway.com customers when your case took place?
~Anderson: Yeah. It was afternoon, on novembre 15º.
GetHuman: Did you reach out to HomeAway.com, and if so, how?
~Anderson: I used the 877-228-3145 number I found for on the GetHuman HomeAway.com customer phone number page I was on: HomeAway.com Customer Service Phone Number
GetHuman: And which of these common HomeAway.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Anderson a list of common HomeAway.com problems)
~Anderson: "Account Access" was why I was trying to call.

~Anderson's review of HomeAway.com customer service

GetHuman: So how would you sum up your experience for GetHuman's HomeAway.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anderson: HomeAway is the WORST service since creation -- interminable holds -- no call back or no musack*ad option -- bad overpriced product. Keep away if you want to keep your sanity. All they care about is upselling you.
GetHuman: Let's quantify your experience contacting HomeAway.com. On a scale of 1 to 5, how easy is it go get help on a HomeAway.com problem?
~Anderson: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anderson: I'd give them a five out of five on communication.
GetHuman: And what about HomeAway.com's ability to quickly and effectively address your problem?
~Anderson: For that I would say two out of five.
GetHuman: And finally- any advice for other HomeAway.com customers?
~Anderson: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per HomeAway.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Anderson taken from his HomeAway.com customer service problem that occurred on novembre 15º, 2017.


1.80 of 5 stars | 26 reviews

~Anderson's HomeAway.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like HomeAway.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with HomeAway.com in any way.

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