HomeAway.com: impossible to get hold of Home Away. Dont answe...
Una recensione del cliente HomeAway.com da parte dell'utente GetHuman GetHuman-313271 da novembre 26º, 2017
Background on GetHuman-313271's case
GetHuman: GetHuman-313271 - can you tell our other HomeAway.com customers when your case took place?
GetHuman-313271: Sure. It was middle of the night, on novembre 23º.
GetHuman: Did you reach out to HomeAway.com, and if so, how?
GetHuman: And which of these common HomeAway.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-313271 a list of common HomeAway.com problems)
GetHuman-313271: "Account Access" was why I was trying to call.
GetHuman-313271's review of HomeAway.com customer service
GetHuman: So how would you sum up your experience for GetHuman's HomeAway.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-313271: impossible to get hold of Home Away. Dont answer their emails or their phones.... Website is incredibly inaccessible none of our guests can post reviews and to try and get hold of Home Away to sort out this problem is a nightmare...
GetHuman: Let's quantify your experience contacting HomeAway.com. On a scale of 1 to 5, how easy is it go get help on a HomeAway.com problem?
GetHuman-313271: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-313271: I'd give them a one out of five on communication.
GetHuman: And what about HomeAway.com's ability to quickly and effectively address your problem?
GetHuman-313271: For that I would say one out of five.
GetHuman: And finally- any advice for other HomeAway.com customers?
GetHuman-313271: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per HomeAway.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-313271 taken from his HomeAway.com customer service problem that occurred on novembre 23º, 2017.