Care.com: can not get anyone to answer the phone*can not...

Una recensione del cliente Care.com da parte dell'utente GetHuman ~CLARE GASKILL da novembre 28º, 2017

Background on ~CLARE GASKILL's case

GetHuman: ~CLARE GASKILL - can you tell our other Care.com customers when your case took place?
~CLARE GASKILL: Yes. It was evening, on novembre 19º.
GetHuman: Did you reach out to Care.com, and if so, how?
~CLARE GASKILL: I used the 877-227-3115 number I found for on the GetHuman Care.com customer phone number page I was on: Care.com Customer Service Phone Number
GetHuman: And which of these common Care.com customer issues best describes the reason you wanted to talk to them?
(Shows ~CLARE GASKILL a list of common Care.com problems)
~CLARE GASKILL: "Setup service" was why I was trying to call.

~CLARE GASKILL's review of Care.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Care.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CLARE GASKILL: can not get anyone to answer the phone*can not get a call back. service has gone done hill in the last * years. they use to be great.
GetHuman: Let's quantify your experience contacting Care.com. On a scale of 1 to 5, how easy is it go get help on a Care.com problem?
~CLARE GASKILL: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CLARE GASKILL: I'd give them a one out of five on communication.
GetHuman: And what about Care.com's ability to quickly and effectively address your problem?
~CLARE GASKILL: For that I would say one out of five.
GetHuman: And finally- any advice for other Care.com customers?
~CLARE GASKILL: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Care.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~CLARE GASKILL taken from his Care.com customer service problem that occurred on novembre 19º, 2017.

Care.com

2.10 of 5 stars | 238 reviews

~CLARE GASKILL's Care.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Care.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Care.com in any way.

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