Una recensione del cliente da parte dell'utente GetHuman GetHuman-ellishi da dicembre 1º, 2017

Background on GetHuman-ellishi's case

GetHuman: GetHuman-ellishi - can you tell our other customers when your case took place?
GetHuman-ellishi: Yes. It was evening, on novembre 23º.
GetHuman: Did you reach out to, and if so, how?
GetHuman-ellishi: I used the 877-227-3115 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ellishi a list of common problems)
GetHuman-ellishi: "Complaint" was why I was trying to call.

GetHuman-ellishi's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ellishi: DO NOT USE CARE.COM
GetHuman: Can you tell the rest of us a bit more from what happened on 11/23/17?
GetHuman-ellishi: HIDDEN CHARGES!! USE A DIFFERENT NANNYING SERVICE that respects you!!! This one is a bloodsucking money-hungry scam! They exploit their users' financial privacy, and they knowingly and carefully orchestrate a system of miscommunication (starting with the free false advertisements), through their overly simple and unusable website and defensive prerecorded customer service. They obviously know cancellations are on the horizon and they deter this as much as possible, so don't even sign up at all! HORRIBLE EXPERIENCE, wish I could get all my money back from the last * months!
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
GetHuman-ellishi: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ellishi: I'd give them a one out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
GetHuman-ellishi: For that I would say three out of five.
GetHuman: And finally- any advice for other customers?
GetHuman-ellishi: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ellishi taken from his customer service problem that occurred on novembre 23º, 2017.

2.10 of 5 stars | 238 reviews

GetHuman-ellishi's Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!