Care.com: There is no way to speak with a person. It is a...

Una recensione del cliente Care.com da parte dell'utente GetHuman ~Don't waste your time da novembre 18º, 2017

Background on ~Don't waste your time's case

GetHuman: ~Don't waste your time - can you tell our other Care.com customers when your case took place?
~Don't waste your time: Yup. It was afternoon, on novembre 16º.
GetHuman: Did you reach out to Care.com, and if so, how?
~Don't waste your time: I used the 877-227-3115 number I found for on the GetHuman Care.com customer phone number page I was on: Care.com Customer Service Phone Number
GetHuman: And which of these common Care.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Don't waste your time a list of common Care.com problems)
~Don't waste your time: "Refund a Charge" was why I was trying to call.

~Don't waste your time's review of Care.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Care.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Don't waste your time: There is no way to speak with a person. It is all recorded information, and if you do not get a response they send you to the FAQ section on care.com
GetHuman: Let's quantify your experience contacting Care.com. On a scale of 1 to 5, how easy is it go get help on a Care.com problem?
~Don't waste your time: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Don't waste your time: I'd give them a one out of five on communication.
GetHuman: And what about Care.com's ability to quickly and effectively address your problem?
~Don't waste your time: For that I would say three out of five.
GetHuman: And finally- any advice for other Care.com customers?
~Don't waste your time: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Care.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Don't waste your time taken from his Care.com customer service problem that occurred on novembre 16º, 2017.

Care.com

2.10 of 5 stars | 238 reviews

~Don't waste your time's Care.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Care.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Care.com in any way.

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