Care.com: Why can't I talk to a live person?*I delected m...

Una recensione del cliente Care.com da parte dell'utente GetHuman ~Leslee Primm da novembre 27º, 2017

Background on ~Leslee Primm's case

GetHuman: ~Leslee Primm - can you tell our other Care.com customers when your case took place?
~Leslee Primm: Sure. It was morning, on novembre 23º.
GetHuman: Did you reach out to Care.com, and if so, how?
~Leslee Primm: I used the 877-227-3115 number I found for on the GetHuman Care.com customer phone number page I was on: Care.com Customer Service Phone Number
GetHuman: And which of these common Care.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Leslee Primm a list of common Care.com problems)
~Leslee Primm: "Setup service" was why I was trying to call.

~Leslee Primm's review of Care.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Care.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Leslee Primm: Why can't I talk to a live person?*I delected my account because only men contacted me. They were scammers . It frightened me that after delecting my profile , they are still hitting on me.*I want my account wiped out forever.*You have a responsibility to protect me.*Why can't your big company have CS reps to talk to?*I'm very angry. ***-***-****
GetHuman: Let's quantify your experience contacting Care.com. On a scale of 1 to 5, how easy is it go get help on a Care.com problem?
~Leslee Primm: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Leslee Primm: I'd give them a one out of five on communication.
GetHuman: And what about Care.com's ability to quickly and effectively address your problem?
~Leslee Primm: For that I would say one out of five.
GetHuman: And finally- any advice for other Care.com customers?
~Leslee Primm: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Care.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Leslee Primm taken from his Care.com customer service problem that occurred on novembre 23º, 2017.

Care.com

2.10 of 5 stars | 238 reviews

~Leslee Primm's Care.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Care.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Care.com in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!