Care.com: Not only did Manuel answer immediately, he was...

Una recensione del cliente Care.com da parte dell'utente GetHuman ~Twink Brewer da novembre 23º, 2017

Background on ~Twink Brewer's case

GetHuman: ~Twink Brewer - can you tell our other Care.com customers when your case took place?
~Twink Brewer: Sure. It was afternoon, on novembre 22º.
GetHuman: Did you reach out to Care.com, and if so, how?
~Twink Brewer: I used the 877-227-3115 number I found for on the GetHuman Care.com customer phone number page I was on: Care.com Customer Service Phone Number
GetHuman: And which of these common Care.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Twink Brewer a list of common Care.com problems)
~Twink Brewer: "Setup service" was why I was trying to call.

~Twink Brewer's review of Care.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Care.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Twink Brewer: Not only did Manuel answer immediately, he was extremely helpful in answering and explaining, and explaining again when I needed to confirm the steps. Excellent help!
GetHuman: Let's quantify your experience contacting Care.com. On a scale of 1 to 5, how easy is it go get help on a Care.com problem?
~Twink Brewer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Twink Brewer: I'd give them a two out of five on communication.
GetHuman: And what about Care.com's ability to quickly and effectively address your problem?
~Twink Brewer: For that I would say one out of five.
GetHuman: And finally- any advice for other Care.com customers?
~Twink Brewer: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Care.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Twink Brewer taken from his Care.com customer service problem that occurred on novembre 22º, 2017.

Care.com

2.10 of 5 stars | 238 reviews

~Twink Brewer's Care.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Care.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Care.com in any way.

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