WalMart: Had a question about why the item has not shipp...

Una recensione del cliente WalMart da parte dell'utente GetHuman GetHuman-199726 da novembre 25º, 2017

Background on GetHuman-199726's case

GetHuman: GetHuman-199726 - can you tell our other WalMart customers when your case took place?
GetHuman-199726: Sure. It was afternoon, on novembre 19º.
GetHuman: Did you reach out to WalMart, and if so, how?
GetHuman-199726: I used the 800-925-6278 number I found for on the GetHuman WalMart customer phone number page I was on: WalMart Customer Service Phone Number
GetHuman: And which of these common WalMart customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-199726 a list of common WalMart problems)
GetHuman-199726: "Account access" was why I was trying to call.

GetHuman-199726's review of WalMart customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-199726: Had a question about why the item has not shipped and why they are charging so much for a refurbished item when the same item is sold new from other companies. Told it was not their problem and sent to overstock.com. on hold for *.* hours to be told that it is walmart's problem. now on hold with a wait time of ** minutes....it was ** minutes ** minutes ago.**what a joke of a company. i avoid their stores for a reason, and now i will avoid online orders for the same. such a joke.
GetHuman: Let's quantify your experience contacting WalMart. On a scale of 1 to 5, how easy is it go get help on a WalMart problem?
GetHuman-199726: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-199726: I'd give them a three out of five on communication.
GetHuman: And what about WalMart's ability to quickly and effectively address your problem?
GetHuman-199726: For that I would say four out of five.
GetHuman: And finally- any advice for other WalMart customers?
GetHuman-199726: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per WalMart sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-199726 taken from his WalMart customer service problem that occurred on novembre 19º, 2017.

WalMart

2.63 of 5 stars | 341 reviews

GetHuman-199726's WalMart Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like WalMart, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with WalMart in any way.

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