WalMart: I called about an order. *Waited ** minutes.*Ju...

Una recensione del cliente WalMart da parte dell'utente GetHuman ~Mark Thomas da novembre 22º, 2017

Background on ~Mark Thomas's case

GetHuman: ~Mark Thomas - can you tell our other WalMart customers when your case took place?
~Mark Thomas: Yes. It was late at night, on novembre 15º.
GetHuman: Did you reach out to WalMart, and if so, how?
~Mark Thomas: I used the 800-925-6278 number I found for on the GetHuman WalMart customer phone number page I was on: WalMart Customer Service Phone Number
GetHuman: And which of these common WalMart customer issues best describes the reason you wanted to talk to them?
(Shows ~Mark Thomas a list of common WalMart problems)
~Mark Thomas: "Returns" was why I was trying to call.

~Mark Thomas's review of WalMart customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mark Thomas: I called about an order. *Waited ** minutes.*Just when I thought that a person would answer. *An automated sales call interrupted the line.*It said I won a "$*** rebate gift card for free"*I took the bait. Pressed the * key. *It connected me to a pushy sales person that was selling magazines. *He wouldn't connect me back to the walmart order help.*So, I hung up.*Now I have to start over again and wait another ** minutes. *Poor service
GetHuman: Let's quantify your experience contacting WalMart. On a scale of 1 to 5, how easy is it go get help on a WalMart problem?
~Mark Thomas: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mark Thomas: I'd give them a five out of five on communication.
GetHuman: And what about WalMart's ability to quickly and effectively address your problem?
~Mark Thomas: For that I would say two out of five.
GetHuman: And finally- any advice for other WalMart customers?
~Mark Thomas: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per WalMart sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Mark Thomas taken from his WalMart customer service problem that occurred on novembre 15º, 2017.


2.63 of 5 stars | 341 reviews

~Mark Thomas's WalMart Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like WalMart, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with WalMart in any way.

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