WalMart: Fast response. Good explanation of my issue and...
Una recensione del cliente WalMart da parte dell'utente GetHuman ~Pants Magnum da novembre 19º, 2017
Background on ~Pants Magnum's case
GetHuman: ~Pants Magnum - can you tell our other WalMart customers when your case took place?
~Pants Magnum: Sure. It was morning, on novembre 16º.
GetHuman: Did you reach out to WalMart, and if so, how?
GetHuman: And which of these common WalMart customer issues best describes the reason you wanted to talk to them?
(Shows ~Pants Magnum a list of common WalMart problems)
~Pants Magnum: "Update Account Info" was why I was trying to call.
~Pants Magnum's review of WalMart customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pants Magnum: Fast response. Good explanation of my issue and gave me direction to solve my problem* which has to be done in store.
GetHuman: Let's quantify your experience contacting WalMart. On a scale of 1 to 5, how easy is it go get help on a WalMart problem?
~Pants Magnum: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pants Magnum: I'd give them a five out of five on communication.
GetHuman: And what about WalMart's ability to quickly and effectively address your problem?
~Pants Magnum: For that I would say three out of five.
GetHuman: And finally- any advice for other WalMart customers?
~Pants Magnum: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per WalMart sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Pants Magnum taken from his WalMart customer service problem that occurred on novembre 16º, 2017.