WalMart: Waited a little like ** min. ....but was awesom...
Una recensione del cliente WalMart da parte dell'utente GetHuman ~ciss da novembre 20º, 2017
Background on ~ciss's case
GetHuman: ~ciss - can you tell our other WalMart customers when your case took place?
~ciss: Yes. It was morning, on novembre 13º.
GetHuman: Did you reach out to WalMart, and if so, how?
GetHuman: And which of these common WalMart customer issues best describes the reason you wanted to talk to them?
(Shows ~ciss a list of common WalMart problems)
~ciss: "Returns" was why I was trying to call.
~ciss's review of WalMart customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ciss: Waited a little like ** min. ....but was awesome service by the CS rep . Raysha, she was super awesome with me , answered my question about an order I was trying to place I could not find how to add another warranty to the items I purchased. Surprisingly awesome CS. after reading other horror stories....they are not all bad, she even wished me a great Valentines day!!
GetHuman: Let's quantify your experience contacting WalMart. On a scale of 1 to 5, how easy is it go get help on a WalMart problem?
~ciss: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ciss: I'd give them a three out of five on communication.
GetHuman: And what about WalMart's ability to quickly and effectively address your problem?
~ciss: For that I would say four out of five.
GetHuman: And finally- any advice for other WalMart customers?
~ciss: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per WalMart sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~ciss taken from his WalMart customer service problem that occurred on novembre 13º, 2017.