They said order is still pending using PayPal...

Una recensione del cliente da parte dell'utente GetHuman GetHuman-343738 da novembre 23º, 2017

Background on GetHuman-343738's case

GetHuman: GetHuman-343738 - can you tell our other customers when your case took place?
GetHuman-343738: Yup. It was morning, on novembre 20º.
GetHuman: Did you reach out to, and if so, how?
GetHuman-343738: I used the 800-925-6278 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-343738 a list of common problems)
GetHuman-343738: "Track order" was why I was trying to call.

GetHuman-343738's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-343738: They said order is still pending using PayPal. They said waiting to hear from PayPal. Even spoke with a supervisor. I asked to speak to billing and was told they don't speak with customers. Really? Called PayPal and they say its on Walmart's side. Just got off the phone with Walmart and they said "Walmart doesnt know how to capture the payment" and gave me a number for Walmart to call so they can learn how to do it. Big company needs their hands held for a simple transaction. Calling Walmart again. Total time ** mins
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
GetHuman-343738: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-343738: I'd give them a three out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
GetHuman-343738: For that I would say four out of five.
GetHuman: And finally- any advice for other customers?
GetHuman-343738: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-343738 taken from his customer service problem that occurred on novembre 20º, 2017.

2.90 of 5 stars | 307 reviews

GetHuman-343738's Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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