VRBO: Amazing - Prompt - efficient service - Liz at t...
Una recensione del cliente VRBO da parte dell'utente GetHuman ~robertgmg da novembre 20º, 2017
Background on ~robertgmg's case
GetHuman: ~robertgmg - can you tell our other VRBO customers when your case took place?
~robertgmg: Yes I can. It was middle of the night, on novembre 16º.
GetHuman: Did you reach out to VRBO, and if so, how?
GetHuman: And which of these common VRBO customer issues best describes the reason you wanted to talk to them?
(Shows ~robertgmg a list of common VRBO problems)
~robertgmg: "Insurance claim" was why I was trying to call.
~robertgmg's review of VRBO customer service
GetHuman: So how would you sum up your experience for GetHuman's VRBO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~robertgmg: Amazing - Prompt - efficient service - Liz at the other end of the phone was great and reassuring. She helped me solve the billing problem!
GetHuman: Let's quantify your experience contacting VRBO. On a scale of 1 to 5, how easy is it go get help on a VRBO problem?
~robertgmg: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~robertgmg: I'd give them a one out of five on communication.
GetHuman: And what about VRBO's ability to quickly and effectively address your problem?
~robertgmg: For that I would say one out of five.
GetHuman: And finally- any advice for other VRBO customers?
~robertgmg: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per VRBO sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~robertgmg taken from his VRBO customer service problem that occurred on novembre 16º, 2017.