TransUnion: TERRIBLE. Spoke to four different reps today-al...
Una recensione del cliente TransUnion da parte dell'utente GetHuman GetHuman-248853 da novembre 21º, 2017
Background on GetHuman-248853's case
GetHuman: GetHuman-248853 - can you tell our other TransUnion customers when your case took place?
GetHuman-248853: Yup. It was evening, on novembre 14º.
GetHuman: Did you reach out to TransUnion, and if so, how?
GetHuman: And which of these common TransUnion customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-248853 a list of common TransUnion problems)
GetHuman-248853: "Complaint" was why I was trying to call.
GetHuman-248853's review of TransUnion customer service
GetHuman: So how would you sum up your experience for GetHuman's TransUnion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-248853: TERRIBLE. Spoke to four different reps today-all spoke with heavy accents each sending me back and forth to call the same numbers over and over. Often we turn to these companies seeking assistance with a critical part of our lives. Why is it that we are subjected to such POOR customer service with all our personal information when so many competent people are unemployed? Couldn't even reach a supervisor. THIS IS A RACKET.
GetHuman: Let's quantify your experience contacting TransUnion. On a scale of 1 to 5, how easy is it go get help on a TransUnion problem?
GetHuman-248853: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-248853: I'd give them a four out of five on communication.
GetHuman: And what about TransUnion's ability to quickly and effectively address your problem?
GetHuman-248853: For that I would say one out of five.
GetHuman: And finally- any advice for other TransUnion customers?
GetHuman-248853: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per TransUnion sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-248853 taken from his TransUnion customer service problem that occurred on novembre 14º, 2017.