Sprint Corporate Care: Latasha Adams was absolutely incredible!!! Afte...
Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman GetHuman25507 da dicembre 5º, 2017
Background on GetHuman25507's case
GetHuman: GetHuman25507 - can you tell our other Sprint Corporate Care customers when your case took place?
GetHuman25507: Yup. It was evening, on dicembre 3º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman25507 a list of common Sprint Corporate Care problems)
GetHuman25507: "Service problem" was why I was trying to call.
GetHuman25507's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman25507: Latasha Adams was absolutely incredible!!! After fighting for nearly a full month with multiple customer service representatives several times a day and going into the corporate headquarter store multiple times about my bill being high for no explainable reason she was able to resolve it by patiently staying on the phone with me for over an hour and diligently working to resolve the problem instead of shrugging me off like every other representative did. I was a victim of the terrible Note * issue and because of it my bill was over charged and just kept sky rocketing every day.**Latasha figured it out and made sure to give me the appropriate credits that I was owed and straightened it all out.**Sprint really needs more representatives like her!!**Thank you so much again Latasha!!!!
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
GetHuman25507: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman25507: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
GetHuman25507: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
GetHuman25507: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman25507 taken from his Sprint Corporate Care customer service problem that occurred on dicembre 3º, 2017.