Sprint Corporate Care: Sprint ***** as a whole . I have never experien...
Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman ~lewissiwel da novembre 27º, 2017
Background on ~lewissiwel's case
GetHuman: ~lewissiwel - can you tell our other Sprint Corporate Care customers when your case took place?
~lewissiwel: Yup. It was middle of the night, on novembre 22º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~lewissiwel a list of common Sprint Corporate Care problems)
~lewissiwel: "Cancel Service" was why I was trying to call.
~lewissiwel's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lewissiwel: Sprint ***** as a whole . I have never experienced such poor quality and horrible customer service . The President of sprint Mr. Marcello , I can definitely guarantee will be hearing from me . I can't not write enough about how horrible Sprint is as a whole . The managers in the store are rude and not knowledgable enough to solve any kind of resolution . No matter what it is . The coverage in essence is horrible no matter where I am . Including in the sprint store . The airwave I have doesn't work and has been replaced multiple times . The GPS cord does not work . My phone has been replaced seeing they claimed it may have been my phone . But the other user on the account has the same problems . It's just too time consuming to write about this terrible experience with the most horrible service EVER !
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~lewissiwel: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lewissiwel: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~lewissiwel: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~lewissiwel: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~lewissiwel taken from his Sprint Corporate Care customer service problem that occurred on novembre 22º, 2017.