Sprint Corporate Care: I was told one thing about my plan and the bill...

Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman ~DISAPPOINTED CUSTOMERS da novembre 25º, 2017

Background on ~DISAPPOINTED CUSTOMERS's case

GetHuman: ~DISAPPOINTED CUSTOMERS - can you tell our other Sprint Corporate Care customers when your case took place?
~DISAPPOINTED CUSTOMERS: Yup. It was evening, on novembre 16º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
~DISAPPOINTED CUSTOMERS: I used the 800-369-5400 number I found for on the GetHuman Sprint Corporate Care customer phone number page I was on: Sprint Corporate Care Customer Service Phone Number
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~DISAPPOINTED CUSTOMERS a list of common Sprint Corporate Care problems)
~DISAPPOINTED CUSTOMERS: "Update account information" was why I was trying to call.

~DISAPPOINTED CUSTOMERS's review of Sprint Corporate Care customer service

GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DISAPPOINTED CUSTOMERS: I was told one thing about my plan and the bill showed something different and every customer service reps stated that the supervisors would take care of it but didn't, now I'm will just take my ** year tenure to another carrier that really care about their loyal customers
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~DISAPPOINTED CUSTOMERS: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DISAPPOINTED CUSTOMERS: I'd give them a three out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~DISAPPOINTED CUSTOMERS: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~DISAPPOINTED CUSTOMERS: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~DISAPPOINTED CUSTOMERS taken from his Sprint Corporate Care customer service problem that occurred on novembre 16º, 2017.

Sprint Corporate Care

1.54 of 5 stars | 394 reviews

~DISAPPOINTED CUSTOMERS's Sprint Corporate Care Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Sprint Corporate Care, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Sprint Corporate Care in any way.

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