Sprint Corporate Care: I been with u for * years. Im two weeks behind...
Una recensione del cliente Sprint Corporate Care da parte dell'utente GetHuman ~45 min. On HOLD da novembre 28º, 2017
Background on ~45 min. On HOLD's case
GetHuman: ~45 min. On HOLD - can you tell our other Sprint Corporate Care customers when your case took place?
~45 min. On HOLD: Sure. It was middle of the night, on novembre 24º.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~45 min. On HOLD a list of common Sprint Corporate Care problems)
~45 min. On HOLD: "Change plan" was why I was trying to call.
~45 min. On HOLD's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~45 min. On HOLD: I been with u for * years. Im two weeks behind on payment and i cant get an upgrade.. I planned on paying bill monday. But now that your makeing me wait til i pay i wont be upgradeing. The tab i got now is no good so im paying for service i dont use and when that extra line is up in Nov it will be terminated. You could of sold a Galaxy Tab S.. And i been complaing about my service.. I get * bars and *G **% of time when im home. Zip code is *****. Its been like this for years and you still havnt done nothing about. I hear Varizon has new XLTE.. Im still on *G.. Come on guys..!!
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~45 min. On HOLD: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~45 min. On HOLD: I'd give them a four out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~45 min. On HOLD: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~45 min. On HOLD: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Sprint Corporate Care sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~45 min. On HOLD taken from his Sprint Corporate Care customer service problem that occurred on novembre 24º, 2017.