Partsgeek.com: Phone service is non existent. You wait for twe...
Una recensione del cliente Partsgeek.com da parte dell'utente GetHuman ~Jeff da novembre 27º, 2017
Background on ~Jeff's case
GetHuman: ~Jeff - can you tell our other Partsgeek.com customers when your case took place?
~Jeff: Yup. It was middle of the night, on novembre 25º.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Jeff a list of common Partsgeek.com problems)
~Jeff: "Refund a Charge" was why I was trying to call.
~Jeff's review of Partsgeek.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jeff: Phone service is non existent. You wait for twenty to ** minutes with very bad music and an occasional message that tell you to go to their website. Then the phone call ends.*My order has not be filled, but they took my money.
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~Jeff: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jeff: I'd give them a one out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~Jeff: For that I would say one out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~Jeff: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Partsgeek.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Jeff taken from his Partsgeek.com customer service problem that occurred on novembre 25º, 2017.