I've submitted several ticket request and never...

Una recensione del cliente da parte dell'utente GetHuman ~vtine da novembre 24º, 2017

Background on ~vtine's case

GetHuman: ~vtine - can you tell our other customers when your case took place?
~vtine: Sure. It was evening, on novembre 14º.
GetHuman: Did you reach out to, and if so, how?
~vtine: I used the 800-541-9352 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows ~vtine a list of common problems)
~vtine: "Track a Package" was why I was trying to call.

~vtine's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vtine: I've submitted several ticket request and never reveived a reponse once. Customer service webpage *****. I've ordered several items through your organization will look elsewhere from here out. When you have such log wait times to speak to someone because of high call volume, apparently there's a problem with unhappy customers. After waiting *** mins. then you're reverted back to the home page to start the process of bieng on hold yet once again.*Help Ticket mess doesn't work.
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~vtine: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vtine: I'd give them a four out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~vtine: For that I would say three out of five.
GetHuman: And finally- any advice for other customers?
~vtine: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~vtine taken from his customer service problem that occurred on novembre 14º, 2017.

1.15 of 5 stars | 271 reviews

~vtine's Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!