Partsgeek.com: Lost $*** gas tank order! Unbelievably BAD expe...
Una recensione del cliente Partsgeek.com da parte dell'utente GetHuman GetHuman-gmossho da novembre 29º, 2017
Background on GetHuman-gmossho's case
GetHuman: GetHuman-gmossho - can you tell our other Partsgeek.com customers when your case took place?
GetHuman-gmossho: Yup. It was morning, on novembre 24º.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-gmossho a list of common Partsgeek.com problems)
GetHuman-gmossho: "Refund a Charge" was why I was trying to call.
GetHuman-gmossho's review of Partsgeek.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-gmossho: Lost $*** gas tank order! Unbelievably BAD experience trying to get worked out! After a week of trying to contact customer service with ** to ** minute hold times, most resulting in hang ups on their part either from the automated system which said they were experiencing high call volume, or being hung up on by their "customer service" person on one instance when I finally spoke with one! Pray there's no foul up if you try to save a few dollars by ordering from this less than professional company!
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
GetHuman-gmossho: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-gmossho: I'd give them a one out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
GetHuman-gmossho: For that I would say one out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
GetHuman-gmossho: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Partsgeek.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-gmossho taken from his Partsgeek.com customer service problem that occurred on novembre 24º, 2017.