They now claim the have no Customer service num...

Una recensione del cliente da parte dell'utente GetHuman ~pissed da novembre 20º, 2017

Background on ~pissed's case

GetHuman: ~pissed - can you tell our other customers when your case took place?
~pissed: Yeah. It was evening, on novembre 18º.
GetHuman: Did you reach out to, and if so, how?
~pissed: I used the 800-541-9352 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed a list of common problems)
~pissed: "Find a Part" was why I was trying to call.

~pissed's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed: They now claim the have no Customer service number. I have been using ticket numbers for two months, now they want the information that The received two months ago. That was the FEDEX ground tracking number that they have acknowledged receiving it almost two months ago. I am going to turn them into the BBB and hope every else does so!!!
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~pissed: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed: I'd give them a two out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~pissed: For that I would say three out of five.
GetHuman: And finally- any advice for other customers?
~pissed: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed taken from his customer service problem that occurred on novembre 18º, 2017.

1.15 of 5 stars | 271 reviews

~pissed's Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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