Partsgeek.com: Absolutely no communication! For an online com...

Una recensione del cliente Partsgeek.com da parte dell'utente GetHuman ~Lou from Michigan da novembre 23º, 2017

Background on ~Lou from Michigan 's case

GetHuman: ~Lou from Michigan - can you tell our other Partsgeek.com customers when your case took place?
~Lou from Michigan : Yes. It was morning, on novembre 21º.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
~Lou from Michigan : I used the 800-541-9352 number I found for on the GetHuman Partsgeek.com customer phone number page I was on: Partsgeek.com Customer Service Phone Number
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Lou from Michigan a list of common Partsgeek.com problems)
~Lou from Michigan : "Return an Order" was why I was trying to call.

~Lou from Michigan 's review of Partsgeek.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lou from Michigan : Absolutely no communication! For an online company you would think the phones are their lifeline, but you cannot get any response from them. Sent out the wrong part and now I can't even find a rep to order the correct one. Simply unreal- wish I had read these reviews before ordering. :-(
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~Lou from Michigan : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lou from Michigan : I'd give them a one out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~Lou from Michigan : For that I would say four out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~Lou from Michigan : Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Partsgeek.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Lou from Michigan taken from his Partsgeek.com customer service problem that occurred on novembre 21º, 2017.

Partsgeek.com

1.15 of 5 stars | 271 reviews

~Lou from Michigan 's Partsgeek.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Partsgeek.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Partsgeek.com in any way.

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