Partsgeek.com: It was your error, I should not pay for return...
Una recensione del cliente Partsgeek.com da parte dell'utente GetHuman GetHuman-smtequip da dicembre 1º, 2017
Background on GetHuman-smtequip's case
GetHuman: GetHuman-smtequip - can you tell our other Partsgeek.com customers when your case took place?
GetHuman-smtequip: Yes I can. It was morning, on novembre 29º.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-smtequip a list of common Partsgeek.com problems)
GetHuman-smtequip: "Find a Part" was why I was trying to call.
GetHuman-smtequip's review of Partsgeek.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-smtequip: It was your error, I should not pay for return shipping
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-smtequip: The part you sent me was incorrect. I ordered the right one. Why should I pay for return shipping?
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
GetHuman-smtequip: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-smtequip: I'd give them a one out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
GetHuman-smtequip: For that I would say three out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
GetHuman-smtequip: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Partsgeek.com sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-smtequip taken from his Partsgeek.com customer service problem that occurred on novembre 29º, 2017.