Metro PCS: Made the mistake of paying over phone with payp...
Una recensione del cliente Metro PCS da parte dell'utente GetHuman ~INGO da novembre 27º, 2017
Background on ~INGO's case
GetHuman: ~INGO - can you tell our other Metro PCS customers when your case took place?
~INGO: Yes. It was afternoon, on novembre 25º.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~INGO a list of common Metro PCS problems)
~INGO: "Cancel service" was why I was trying to call.
~INGO's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~INGO: Made the mistake of paying over phone with paypal debit. As i entered my zip the voice says the info doesn't match and hangs up. No chance to correct it, no confirmaton *. I check paypal and the money is gone on hold but the payment was refused. So now i get to spend huge amounts of time on the phone trying to get my only $**.** back while my phone gets turned off.
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~INGO: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~INGO: I'd give them a five out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~INGO: For that I would say two out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~INGO: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Metro PCS sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~INGO taken from his Metro PCS customer service problem that occurred on novembre 25º, 2017.