Metro PCS: My rep was amazing. She was really cool. I didn...

Una recensione del cliente Metro PCS da parte dell'utente GetHuman ~Happy SaQuera! da novembre 23º, 2017

Background on ~Happy SaQuera!'s case

GetHuman: ~Happy SaQuera! - can you tell our other Metro PCS customers when your case took place?
~Happy SaQuera!: Yes. It was evening, on novembre 19º.
GetHuman: Did you reach out to Metro PCS, and if so, how?
~Happy SaQuera!: I used the 888-863-8768 number I found for on the GetHuman Metro PCS customer phone number page I was on: Metro PCS Customer Service Phone Number
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~Happy SaQuera! a list of common Metro PCS problems)
~Happy SaQuera!: "Device Support" was why I was trying to call.

~Happy SaQuera!'s review of Metro PCS customer service

GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Happy SaQuera!: My rep was amazing. She was really cool. I didn't catch her name but she was totally helpful. I didn't get to thank her because my phone had died :( which really sucked because i knew i would never be able to reach her again.
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~Happy SaQuera!: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Happy SaQuera!: I'd give them a four out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~Happy SaQuera!: For that I would say one out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~Happy SaQuera!: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Metro PCS sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Happy SaQuera! taken from his Metro PCS customer service problem that occurred on novembre 19º, 2017.

Metro PCS

1.92 of 5 stars | 475 reviews

~Happy SaQuera!'s Metro PCS Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Metro PCS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Metro PCS in any way.

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