I never complain but the bay city metro pcs...

Una recensione del cliente Metro PCS da parte dell'utente GetHuman ~Casey da novembre 24º, 2017

Background on ~Casey's case

GetHuman: ~Casey - can you tell our other Metro PCS customers when your case took place?
~Casey: Yup. It was morning, on novembre 23º.
GetHuman: Did you reach out to Metro PCS, and if so, how?
~Casey: I used the 888-863-8768 number I found for on the GetHuman Metro PCS customer phone number page I was on: Metro PCS Customer Service Phone Number
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~Casey a list of common Metro PCS problems)
~Casey: "Device Support" was why I was trying to call.

~Casey's review of Metro PCS customer service

GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Casey: I never complain but the bay city metro pcs (*****) has been horrible. My phone broke at first they where nice and helpful, they ordered my phone but failed to call once it came in. Then it was the wrong phone ** months later several visits to the store I still have not received a new one yet I paid the first time I went in leaving me with a half working phone to date. Who is the proper h&r manager to email... this is the only website I found. Years of service have been great until this lack of communication and hassle, employees have very little skill or concern at this location. Thanks for listening.
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~Casey: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Casey: I'd give them a one out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~Casey: For that I would say three out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~Casey: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Metro PCS sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Casey taken from his Metro PCS customer service problem that occurred on novembre 23º, 2017.

Metro PCS

1.92 of 5 stars | 475 reviews

~Casey's Metro PCS Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Metro PCS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Metro PCS in any way.

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