Google: He didn't know any other options. The only one...
Una recensione del cliente Google da parte dell'utente GetHuman GetHuman-223031 da novembre 26º, 2017
Background on GetHuman-223031's case
GetHuman: GetHuman-223031 - can you tell our other Google customers when your case took place?
GetHuman-223031: Sure. It was morning, on novembre 23º.
GetHuman: Did you reach out to Google, and if so, how?
GetHuman: And which of these common Google customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-223031 a list of common Google problems)
GetHuman-223031: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-223031's review of Google customer service
GetHuman: So how would you sum up your experience for GetHuman's Google customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-223031: He didn't know any other options. The only one he gave me was to go to the Google support. Which I already did that. No help. No help calling this number. Disappointed
GetHuman: Let's quantify your experience contacting Google. On a scale of 1 to 5, how easy is it go get help on a Google problem?
GetHuman-223031: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-223031: I'd give them a five out of five on communication.
GetHuman: And what about Google's ability to quickly and effectively address your problem?
GetHuman-223031: For that I would say two out of five.
GetHuman: And finally- any advice for other Google customers?
GetHuman-223031: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Google sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-223031 taken from his Google customer service problem that occurred on novembre 23º, 2017.