Fingerhut: In Apr. I had the worst experience with Fingerh...
Una recensione del cliente Fingerhut da parte dell'utente GetHuman ~Jeannie da novembre 27º, 2017
Background on ~Jeannie's case
GetHuman: ~Jeannie - can you tell our other Fingerhut customers when your case took place?
~Jeannie: Yes. It was morning, on novembre 20º.
GetHuman: Did you reach out to Fingerhut, and if so, how?
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~Jeannie a list of common Fingerhut problems)
~Jeannie: "Track order" was why I was trying to call.
~Jeannie's review of Fingerhut customer service
GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jeannie: In Apr. I had the worst experience with Fingerhut. I got disconnected x*. Some of the Agents were rude to me. One of them would not let me speak to a supervisor and hung up on me while I was talking. I have spoke to * different races and * of them were rude,inconsiderate and just plain nasty!!! The ancients were Latino,Jamaican and American. The Americans were professional and pleasant. I am going to close my account after it is paid off. I did not have any problems with them from the start-****. In ****, I had the worst experience with Fingerhut. I hope they improve, if they want to keep their valued customers.
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~Jeannie: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jeannie: I'd give them a five out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~Jeannie: For that I would say two out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~Jeannie: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Fingerhut sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~Jeannie taken from his Fingerhut customer service problem that occurred on novembre 20º, 2017.