Blackberry: Tried to get a simple solution to my problem...
Una recensione del cliente Blackberry da parte dell'utente GetHuman GetHuman-338691 da novembre 20º, 2017
Background on GetHuman-338691's case
GetHuman: GetHuman-338691 - can you tell our other Blackberry customers when your case took place?
GetHuman-338691: Sure. It was evening, on novembre 14º.
GetHuman: Did you reach out to Blackberry, and if so, how?
GetHuman: And which of these common Blackberry customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-338691 a list of common Blackberry problems)
GetHuman-338691: "Returns" was why I was trying to call.
GetHuman-338691's review of Blackberry customer service
GetHuman: So how would you sum up your experience for GetHuman's Blackberry customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-338691: Tried to get a simple solution to my problem, had to call five different times. each time was a different response or "direction" to visit a webpage that was no help at all. HORRIBLE SERVICE, THE WORST EVER!!!!! DO NOT BUY A BLACKBERRY
GetHuman: Let's quantify your experience contacting Blackberry. On a scale of 1 to 5, how easy is it go get help on a Blackberry problem?
GetHuman-338691: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-338691: I'd give them a one out of five on communication.
GetHuman: And what about Blackberry's ability to quickly and effectively address your problem?
GetHuman-338691: For that I would say one out of five.
GetHuman: And finally- any advice for other Blackberry customers?
GetHuman-338691: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Blackberry sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-338691 taken from his Blackberry customer service problem that occurred on novembre 14º, 2017.