Blackberry: As with other complainants listed, I too cannot...

Una recensione del cliente Blackberry da parte dell'utente GetHuman ~SariB da novembre 19º, 2017

Background on ~SariB's case

GetHuman: ~SariB - can you tell our other Blackberry customers when your case took place?
~SariB: Yes. It was morning, on novembre 17º.
GetHuman: Did you reach out to Blackberry, and if so, how?
~SariB: I used the 877-255-2377 number I found for on the GetHuman Blackberry customer phone number page I was on: Blackberry Customer Service Phone Number
GetHuman: And which of these common Blackberry customer issues best describes the reason you wanted to talk to them?
(Shows ~SariB a list of common Blackberry problems)
~SariB: "Repairs" was why I was trying to call.

~SariB's review of Blackberry customer service

GetHuman: So how would you sum up your experience for GetHuman's Blackberry customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SariB: As with other complainants listed, I too cannot get my password reset and Orange*EE could offer no assistance either - my BB ID on my BBCurve was fine but forget about switching to a Q* or Q** the OS has changed and is not compatible. I'm at a loss how BB think their lack of support and arrogance is acceptable. No point in having my BB as cant use the BB world aps - and I am beyond furious!
GetHuman: Let's quantify your experience contacting Blackberry. On a scale of 1 to 5, how easy is it go get help on a Blackberry problem?
~SariB: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SariB: I'd give them a two out of five on communication.
GetHuman: And what about Blackberry's ability to quickly and effectively address your problem?
~SariB: For that I would say three out of five.
GetHuman: And finally- any advice for other Blackberry customers?
~SariB: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Blackberry sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~SariB taken from his Blackberry customer service problem that occurred on novembre 17º, 2017.

Blackberry

1.63 of 5 stars | 48 reviews

~SariB's Blackberry Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Blackberry, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Blackberry in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!