Assurance Wireless: I returned replacement telephone.. You want me...

Una recensione del cliente Assurance Wireless da parte dell'utente GetHuman ~annmar kang da novembre 25º, 2017

Background on ~annmar kang's case

GetHuman: ~annmar kang - can you tell our other Assurance Wireless customers when your case took place?
~annmar kang: Sure. It was middle of the night, on novembre 21º.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
~annmar kang: I used the 888-321-5880 number I found for on the GetHuman Assurance Wireless customer phone number page I was on: Assurance Wireless Customer Service Phone Number
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~annmar kang a list of common Assurance Wireless problems)
~annmar kang: "Change plan" was why I was trying to call.

~annmar kang's review of Assurance Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~annmar kang: I returned replacement telephone.. You want me to pay for it. I would rather return the skinny on I was using and buy a fat flip phone that is compatible.. Hanging up on me was the last straw.. ***.***.**** is my number and since the last manager on Monday Jan * did not resolve this and I was disconnected on Monday and this call I was on Tuesday is extremely discouraging. Anna
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~annmar kang: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~annmar kang: I'd give them a two out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~annmar kang: For that I would say one out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~annmar kang: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Assurance Wireless sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~annmar kang taken from his Assurance Wireless customer service problem that occurred on novembre 21º, 2017.

Assurance Wireless

3.35 of 5 stars | 233 reviews

~annmar kang's Assurance Wireless Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Assurance Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Assurance Wireless in any way.

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