Assurance Wireless: the number and the info on how to get to the te...

Una recensione del cliente Assurance Wireless da parte dell'utente GetHuman ~ninjaviking da novembre 25º, 2017

Background on ~ninjaviking's case

GetHuman: ~ninjaviking - can you tell our other Assurance Wireless customers when your case took place?
~ninjaviking: Yes I can. It was middle of the night, on novembre 23º.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
~ninjaviking: I used the 888-321-5880 number I found for on the GetHuman Assurance Wireless customer phone number page I was on: Assurance Wireless Customer Service Phone Number
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~ninjaviking a list of common Assurance Wireless problems)
~ninjaviking: "Device Support" was why I was trying to call.

~ninjaviking's review of Assurance Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ninjaviking: the number and the info on how to get to the techs was awesome and on the money. Unfortunately the tech that answered the call although very nice, had a terrible accent she spoke broken english and had a very bad slur. And she was not able to help me with my problem.I am power of attorney for a mentally handicapped man who accidentally broke his phone, lost his letter and could not remember his ** digit code or answers to secret questions. All i wanted to do was get another phone. You people failed miserably. I have his name address and soc. sec. * and phone* but assurance couldn't and wouldn't help me. now this man has to walk around helpless in case of an emergency.Thanks assurance that's some assurance...
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~ninjaviking: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ninjaviking: I'd give them a one out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~ninjaviking: For that I would say two out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~ninjaviking: Chiamali presto o tardi. Non dimenticare le informazioni personali o relative all'account di cui potresti aver bisogno per Assurance Wireless sapere chi sei.
GetHuman: Well there you have it. Some useful feedback and words from ~ninjaviking taken from his Assurance Wireless customer service problem that occurred on novembre 23º, 2017.

Assurance Wireless

3.35 of 5 stars | 233 reviews

~ninjaviking's Assurance Wireless Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Assurance Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Assurance Wireless in any way.

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